At Stellar Communications Group, we go the extra mile to ensure that your BDA system operates at its best. Our Service Level Agreements (SLAs) are designed to provide you with a range of benefits that go beyond just code compliance. With our SLAs, you can enjoy peace of mind, knowing that your BDA system is optimized for performance, reliability, and maximum efficiency.
Keeping up with the ever-changing BDA code requirements can be a daunting task. Our SLAs are specifically tailored to ensure that your BDA system meets and exceeds all code compliance regulations. Our team of experts stays up to date with the latest industry standards, so you can rest assured that your system is always in line with the most current codes and regulations.
At Stellar Communications Group, we understand that long-term planning and budgeting are essential for your organization’s success. That’s why we offer multi-year contract options for our BDA System Service Level Agreements (SLAs). These extended contracts provide you with added convenience, cost savings, and uninterrupted support for your BDA system over an extended period. With our multi-year contract options, you can secure a comprehensive SLA for your BDA system, locking in favorable terms and pricing for an extended duration. This allows you to streamline your procurement process and allocate your resources efficiently, knowing that your BDA system will receive top-notch maintenance and support without any disruptions. Our team of experts will work closely with you to customize a multi-year contract that aligns perfectly with your organization’s requirements. We take into account factors such as the size of your building, the complexity of your BDA system, and your future expansion plans to ensure that our SLAs provide the right level of coverage and support.
We begin by obtaining written local, state, and federal BDA code compliance requirements. After verifying compliance, our certified RF engineers conduct an on-site evaluation and propose the mandatory annual BDA service agreement.
Upon final commissioning and deployment of your BDA system, an annual BDA system service contract is necessary to meet NFPA-1221 and NFPA 72 requirements.
A BDA System Service contract includes preventative maintenance, Received Signal Strength Test (RSSI Test), as well as on-site emergency response repair services.
Stellar Communications is eager to support your organization’s BDA System service contract provider requirements. Speak with our team of experienced Radio Frequency engineers to learn about your BDA System service contract requirements.
Located in Coral Springs, Florida, Stellar Communications is home to our in-house staff of engineers, iBwave designers, customer success representatives, technicians, and project managers.
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